Boating & Riverside Holidays
on the Norfolk Broads

Holiday Cruisers FAQs

  • How far can I go in a short break?

    A typical short break’s holiday on your boat could take you to the popular village of Wroxham (home to the famous Roys Department store), Salhouse Broad with its lovely sandy beach and woodland walks and Ranworth where a boardwalk nature trail leads to the Norfolk Wildlife Trust’s floating visitor centre. You can also climb to the top of the 100ft tower of St Helen’s Church, which earns you an amazing view of the local broads & rivers.

  • How far can I go in a week?

    For a week or longer, your holiday could take in the village of Potter Heigham and the River Thurne, South Walsham and Barton Broads, or venture south into the tranquil waters of the Yare and Waveney, where you will find open marshes, great fishing (in season), the vibrant and historic city of Norwich and the popular river destinations of Beccles, Oulton Broad and Waveney River Centre.

  • What's included in the price of the holiday?

    Along with the price of the boat hire we also include a full tank of fuel, parking and collision damage waiver.

  • Passage under bridges

    Wroxham, Potter Heigham and Beccles all have low bridges through which some boats will not pass at any time.
    Water and tidal conditions may make bridges impassable to ALL boats at certain times. Both Potter Heigham and Wroxham bridge have a mandatory bridge pilot.
    There is a charge for using Wroxham bridge pilot (currently £10 – 2017) this is payable to Ferry Marina on departure.
    We now advise that none of our vessels will pass under Potter Heigham bridge at any time, due to higher water levels in the Broads network.

  • I want to go fishing what are the rules?

    The Broads has a closed fishing season from March 15th to June 16th each year. You will not be allowed to fish anywhere on the Broads during this closed season. During the open season you will need a license – this can be obtained from a post office, there is one in the village.
    Fishing gear can be stored on the boat. We recommend that rods, nets and poles be kept on the roof of the boat.
    We do not allow maggots to be kept on the inside of our boats.
    You are only allowed to fish when the boat is stationary.

  • What will I find onboard?

    On board you will find a TV & DVD player, microwave, 12v socket (for mobile phones etc, you need to bring a car charging lead), bed linen (duvets), well equipped galley, warm air heating, toilet & shower, buoyancy aids, hairdryer & boat handling manual.
    We leave a toilet roll for each toilet, a tea towel and starter pack for the galley.
    Please bring your own towels on all boats.

  • Can I use my own hairdryer?

    Our boats (with the exception of Whisper and Silent) can only power up to 1000w
    We put a suitable hairdryer onboard for you to use.

  • Can I use hair straighteners?

    Yes most hair straighteners are fine to use on board.
    Check the rating of your product – it must be under 1000w

  • Can I charge my mobile phone?

    Yes there are mains sockets on each boat suitable for phone charging

  • Can I bring my dog?

    Most of our boats allow dogs (cats, birds, rabbits) on board, please check individual boat details
    We do reserve some pet free boats for people who have allergies
    We charge £35 per pet

  • I am a beginner - will I get on OK?

    Boating holidays at Ferry Marina are available to all, from complete beginners to experienced boaters. On arrival one of our experienced and friendly staff will jump on board your holiday cruiser and give you a full show out. This will include driving the boat, mooring up and using all the facilities on board. Any queries, no matter how big or small will be answered by our staff during this briefing.
    If you are still a little unsure due to your beginner status, many of our boats have bow thrusters which make manoeuvring your boat even easier. The staff here at Ferry Marina will always be on hand to answer any questions throughout your holiday and offer a constant support system.

  • I have been before - do I still need a handover?

    Yes. We need to make sure you remember all the operating aspects of the boat and be happy that you are comfortable driving the boat.
    We also make alterations and improvements to our boats each year so operating instructions may differ year on year.

  • Can I arrive easier that 2pm

    Our arrival time is between 2pm and 4pm. We try our hardest to have the boat ready from 2pm onwards as this allows for our dedicated team of cleaners and engineers to get onboard and ensure your boat is ready for your arrival, however we do not guarantee that the boats will be ready at 2pm sharp.. There are occasions where the boat may be ready before 2pm but we cannot guarantee this.
    To prevent any unnecessary waiting we do strongly suggest not arriving until 2pm.

  • I need to arrive after 4:30pm - what do I do?

    If you cannot arrive before 4:30pm or traffic is bad and is causing a delay we can make the necessary provisions to ensure you can still get onboard your boat. Please contact the office here at Ferry Marina to alert us of your late arrival. You are more than welcome to climb onboard and establish yourselves. All we ask is you don’t leave the Marina until the following day when one of our staff will check you in and ensure any queries are answered before you depart for your relaxing Broads holiday.

  • Can I pay by cheque?

    We accept cheque as a payment method providing it is made out to Ferry Marina Ltd. Alternatively we do accept MasterCard and Visa. (no Amex)
    Of you are welcome to make a BACS payment

  • What is the minimum age a driver can be?

    A responsible adult must be driving the boat at all times (18 years or older).

  • Do I need any qualifications or experience?

    No qualifications or experience are needed to enjoy a Broads holiday.
    Our friendly members of staff are always on hand throughout your stay to deal with any queries.
    On arrival you will receive a briefing by an experienced crew member so even beginners leave the boat yard feeling confident and in control.

  • I can swim do I need a lifejacket?

    Yes. We recommend that you wear a lifejacket when walking around decks and getting on and off the boat.
    The river has mud, weeds and is tidal – being a good swimmer will not help if your legs are tangled or if you’re in a strong tide.

  • Can I get shopping delivered?

    Yes you can.
    We get very busy during peak arrival times, so we cannot accept delivery for you, if you are not here. Please ensure that you only arrange for delivery after 3pm, then it can go straight onto your boat. We do not have facilities to store cold or frozen food and cannot be responsible for food spoiling / defrosting.